Testimonials
"TextOnTap has handled PR for SkillSoft for over eight years, which in itself is a remarkable accomplishment! During that time we have risen from being a newcomer in the online learning arena to gaining widespread recognition as the leading e-learning provider in the world. Louise Jaggs and her team have done much to help accomplish this - achieving hundreds of thousands of pounds worth of coverage within our key target media and positioning us as the experts in our field through the innovative use of research strategies. I would have no hesitation in recommending the consultancy."
Kevin Young, Vice President, SkillSoft PLC and Managing Director, SkillSoft EMEA
“Louise Jaggs did a tremendous job of work in supplying the fledgling Sector Skills Development Agency with a media relations and PR service in its early days. I find it very hard to know how she managed to do such a good job given the low level of briefing she sometimes received: the mark of a true professional. Louise put in tremendously long hours working with us against tight deadlines in producing the contents of our first major advertorial supplement, more or less producing all of the SSDA input single-handed as well as helping keep the ‘New Statesman’ in line. I would be very happy to work with Louise sometime in the future and would commend her to others.”
"Louise has a real understanding and passion for the post-16 education and skills sector, which is evident in all aspects of her work; not least by the quality of her media relations. Whilst working with UVAC she has done much to raise the organisation's profile and has consistently achieved valuable press coverage of key issues within national broadsheets and target education media. Her writing skills are first class and she has the rare ability to distil complex messages from government and academia and present them to wider audiences in a no-nonsense, plain English way."
Professor David Melville, Vice Chancellor of the University of Kent and Chair of Lifelong Learning UK
"Louise Jaggs of TextOnTap has provided a first class, professional, timely and cost effective PR and copywriting service for Skillset for a significant period of time.
“Louise's in-depth understanding of the political and social context in which we work has been impressive. Her tenacity and commitment in helping us to communicate complex messages to diverse audiences has been of invaluable support. Through her endeavours, we were able to achieve excellent press and PR coverage by utilising her extensive network of contacts of journalists and with a wide variety of publications. She also assisted us in making complex issues more accessible through her first class copywriting skills for printed media and the web. I have no hesitation in recommending Louise Jaggs and TextOnTap.”
Gary Townsend, Executive Director, Corporate Affairs & Organisational Development, Skillset
Sector Skills Council for creative media
"I engaged Louise to provide PR support for the launch of the Quality Improvement Agency for Lifelong Learning in 2006. We chose her because of her proven track record in being able to deliver and because of her specialist knowledge of the post-16 education sector. She didn't disappoint. Louise was able to work at both a strategic and operational level, come up with creative ideas and make sure that we got the detail right. She grasped the brief immediately and got to work without any fuss. She was also a delight to work with - always willing to go the extra mile. I would recommend her to any client."
Anne Nicholls, Communications Manager, Learning and Skills Development Agency
"I would consider Louise Jaggs of TextOnTap a consultant of choice for her first rate knowledge of PR, communications and policy within the education and skills sector and exceptional talent and ability to interpret a brief and literally get on with it with minimal involvement or hand-holding from the project manager. Indeed in SEMTA's work with Louise, we have asked her to represent the marketing and communications department at external meetings and to act on the outcomes, and would trust her implicitly to do so, which would not be possible with most consultant relationships and bears testimony to the level of her commitment, understanding, integrity and ability. She literally became an extended member of the team, liaising directly with our clients and suppliers to achieve results."
Bill Sutton, Semta
Sector Skills Council for Science, Engineering and Manufacturing Technologies
“I have worked with Louise for over seven years. She has provided an excellent timely service cost effectively and responsive to our needs. She has thoroughly understood the purpose and mission of the Council and as a consequence been able to identify appropriate public relations opportunities for us.
“Consequently, I have valued her opinion and judgment on all things media-related, so much so that she has become an integral part of the team. She is a team player yet independent thinker, both characteristics are particularly useful when planning and delivering media activities. We have regularly involved her in our strategic discussions and she has acted as a sympathetic and knowledgeable sounding board. What makes Louise an important part of any team is her knowledge of the education and training sector generally and the education media network in particular. She is also a great connector and therefore important in terms of influencing networks to transmit the messages required by the organisation she is working for.
“Her energy and enthusiasm is infectious, and generates positive responses from those she works with in the organisation. Nevertheless, she is highly professional, delivers to deadlines and is able to rework material for the appropriate audiences and succeeds in placing this material with the right newspapers, journals and web sites. In terms of her communication skills, she is the only non-academic I would happily allow to draft articles and opinion pieces on my behalf.
“As a result, I have absolutely no hesitation in recommending Louise and her associates to others. She will prove to be an invaluable asset.”
Professor Simon Roodhouse, Chair of the Graduate Apprenticeship National Network, Technical Director at HE@Work, Chief Executive of the University Vocational Awards Council and Professor of the Creative Industries, University of the Arts
"Louise did an excellent job for us at the National Training Organisations' National Council - she is very professional and immediately understood our needs. The proof of the pudding is that we gained more and better press coverage and media contacts since she joined, even though we no longer employed a full time Policy and Communications Director. We learned much from her in a short space of time. I would seriously consider outsourcing this function to her again in another organisation."
Andy Powell, Chief Executive, Edge
"Louise really gives her all! Over the couple of years I worked with her she was tireless in her efforts. She rapidly got to the heart of our business, built an excellent relationship with our key journalists and constantly found new ways to help us achieve our objectives."
Ruth Darrah, Head of Marketing, BBC Training & Development
"Best consultancy I've ever worked with. Hands on, strategic, results driven and passionate about what they do. Louise Jaggs has a canny ability to see the whole picture - both strategic and tactical. Most importantly, I would have trusted her in any meeting – without a ‘guiding’ present to represent the company. I have never said that about another agency, be it design, direct marketing, public relations or advertising.”
Brian Carroll, Director, X.HLP Training Ltd
“TextOnTap was selected by Proskills to develop a series of ‘fact sheets’ on a wide range of topics relating to the work and remit of a Sector Skills Council. In particular attention to detail is essential, ensuring the sectoral and national differences across the five industries we represent are taken into consideration. These Fact Sheets will be a crucial tool to encourage engagement in training among employers and boost the image and awareness of Proskills generally.
“Our need was to buy in a low-maintenance contractor that could understand our brief and work to tight deadlines whilst at the same time producing a quality product. “TextOnTap has clearly demonstrated an ability to interpret our brief accurately, displaying an excellent understanding of the skills and education infrastructure in the UK, which in turn has enabled a quality output with a relatively small input from Proskills, keeping within the timescales agreed for delivery. “We would certainly recommend TextOnTap for similar project work. In particular we have enjoyed working with Louise Jaggs on this project, who has not only displayed an ability to pitch her work at the right level for the designated target audience but also creativity and professionalism in her method of working.”
Richard Bloxam, Head of Marketing and Communications, Proskills
Sector Skills Council for the process and manufacturing sector
"TextOnTap's commitment to excellence is always evident. Firstly, TextOnTap is results driven - due to their efforts we have raised the profile of our clients considerably and are receiving a significant amount of press coverage in our target media. Secondly, they really do care about each client's business - consistently demonstrating a solid understanding of organisational needs. Thirdly, they are adept at aligning their PR strategy to agreed marketing objectives - in ways that are creative as well as effective. I would have no hesitation in recommending the company to others."
Kay Baldwin-Evans, Marketing Consultant and Director, Tangled Oak Consulting Limited